This policy explains billing and refunds for SuperheroAgent paid plans. Enterprise agreements may set different terms; where they do, the signed order controls.
Paid plans are billed on the terms shown at checkout:
Subscription fees are non-refundable except where required by law. If you cancel, your plan stays active until the end of the current billing period and does not renew; we don’t provide prorated refunds for partial periods unless the law requires it.
If you believe you were billed in error, contact us within 30 days and we’ll make it right.
Billing questions? Email privacy@superheroagent.ai and we’ll help.
Questions, or a request to access or delete your data? Email privacy@superheroagent.ai. You can also manage and delete uploaded content — including facial avatars — from within the app at any time.
The Facial Avatar section reflects how the product actually handles uploaded face images. For questions about these terms, contact us above.